Hi, Welcome to My Portfolio

Hi, Welcome to My Portfolio

I am Hemant Kumar

I am Hemant Kumar

always

always

Hi there! That’s me in the photo, sharing insights on the design process, design maturity, and the business impact of design—all with the goal of fostering a strong design culture within the organisation. I also presented key findings from our latest research and usability testing, along with the design improvements we implemented based on those insights. With over 120 attendees joining both online and in person, the session was well-received!


With 12+ years of experience in UX, UI, and Product Design, I’ve developed my expertise across various areas, including requirement gathering, user research, persona creation, journey mapping, design strategy, wire-framing, design systems, UI/visual/interaction design, prototyping, usability testing, workshop facilitation, and stakeholder management.


During my time in the UK, I contributed to one of the largest digital transformation projects, collaborating closely with cross-functional teams—product managers, business analysts, developers, marketing, legal, and more. Working in an agile environment, we developed accessibility-compliant design solutions for Omni-channel (responsive web, mobile apps, retail stores, and contact centres), ensuring they met both user and business needs effectively.


Currently, at G’day Group, I lead end-to-end design solutions for WikiCamps, a customer-facing (B2C) product. I independently redesigned the entire app from the ground up, addressing the needs of 300K monthly active users while continuously striving to enhance user experiences and deliver measurable business impact.


With global experience spanning different work cultures, I’ve built strong relationships with stakeholders while successfully aligning design with business goals.


I have worked with clients such as G’day Group, Melbourne Airport, Boral Australia, Hilti, British Telecom, British Airways, Three Telecom, General Electric (GE), Sunrise Switzerland, BMW, and Nissan to name a few.

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Successful Projects

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Successful Projects

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Successful Projects

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Happy Brands

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Years of experience

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Milestones of My Career

Milestones of My Career

Embarking on a journey marked by milestones, my career has been a dynamic tapestry of challenges embraced, skills honed, and successes celebrated

Aug 2023 - Present, Duration - 1 Year 8 Months

Aug 2023 - Present, Duration - 1 Year 8 Months

Aug 2023 - Present,

Duration - 1 Year 8 Months

Product Designer

Redesigned a customer-facing (B2C) Flutter mobile app from scratch and launched it, serving over 300K active users monthly and driving direct revenue for the business.

Products:  WikiCamps (Flutter app available on iOS and Android)

Industries: Travel and Tourism

Accomplishments

  • Starting from scratch, conducted research, collaborated with teams, and launched the app, serving 300K monthly active users and delivering business outcomes

  • Developed a comprehensive design system from scratch, aligned with Google’s Material Design, while considering technical constraints.

  • Worked closely with Product and Technology teams, managed key stakeholders, made strategic decisions, set priorities, facilitated design workshops, and presented solutions to executives, including the CEO, CTO, and Board.

Sep 2022 - Aug 2023, Duration - 1 Year

PRODUCT DESIGNER

AMPLIFIED INTELLIGENCE

Adelaide, Australia

Delivered design solutions for PaaS and SaaS products, guided by extensive user research and innovative practices. Ensured product usability through testing, maintained a consistent design system, and managed cross-functional stakeholders effectively.

Accomplishments

  • From inception, conducted research, collaborated, and designed market-ready products, resulting in sales to over 20 clients by Q4 2022, generating around $ 3M in revenue.

  • Improved panellist experience, reducing drop-off rate from 90% to 50%, resulting in substantial cost savings and mitigating critical business risks.

  • Contributed to quarterly planning by collaborating with the Chief Product Officer, Product Managers, and Developers to develop a revenue-aligned strategy.

  • Created a design system aligned with the business's strategic goals to accelerate the delivery of solutions.

  • Delivered design sessions to the entire company, emphasizing the design's value and business impact.

PRODUCT DESIGNER

AMPLIFIED INTELLIGENCE

Adelaide, Australia

Delivered design solutions for PaaS and SaaS products, guided by extensive user research and innovative practices. Ensured product usability through testing, maintained a consistent design system, and managed cross-functional stakeholders effectively.

Accomplishments

  • From inception, conducted research, collaborated, and designed market-ready products, resulting in sales to over 20 clients by Q4 2022, generating around $ 3M in revenue.

  • Improved panellist experience, reducing drop-off rate from 90% to 50%, resulting in substantial cost savings and mitigating critical business risks.

  • Contributed to quarterly planning by collaborating with the Chief Product Officer, Product Managers, and Developers to develop a revenue-aligned strategy.

  • Created a design system aligned with the business's strategic goals to accelerate the delivery of solutions.

  • Delivered design sessions to the entire company, emphasizing the design's value and business impact.

PRODUCT DESIGNER

AMPLIFIED INTELLIGENCE

Adelaide, Australia

Delivered design solutions for PaaS and SaaS products, guided by extensive user research and innovative practices. Ensured product usability through testing, maintained a consistent design system, and managed cross-functional stakeholders effectively.

Accomplishments

  • From inception, conducted research, collaborated, and designed market-ready products, resulting in sales to over 20 clients by Q4 2022, generating around $ 3M in revenue.

  • Improved panellist experience, reducing drop-off rate from 90% to 50%, resulting in substantial cost savings and mitigating critical business risks.

  • Contributed to quarterly planning by collaborating with the Chief Product Officer, Product Managers, and Developers to develop a revenue-aligned strategy.

  • Created a design system aligned with the business's strategic goals to accelerate the delivery of solutions.

  • Delivered design sessions to the entire company, emphasizing the design's value and business impact.

Industries: Media, Advertisement, Marketing

Industries: Media, Advertisement, Marketing

Industries: Media, Advertisement, Marketing

Feb 2022 - Sep 2022, Duration - 8 Months

Industry: Fintech

Industry: Fintech

Industry: Fintech

This Are Some of my products I delivered in Tiimely

  • Tiimely Home Loans

View Product Page

  • XAI Validate

View Product Page

This Are Some of my products I delivered in Tiimely

  • Tiimely Home Loans

View Product Page

  • XAI Validate

View Product Page

This Are Some of my products I delivered in Tiimely

  • Tiimely Home Loans

View Product Page

  • XAI Validate

View Product Page

PRODUCT DESIGNER

Tiimely Home

Adelaide, Australia

Led human-centred design for PaaS and SaaS products through comprehensive research, established design processes, created a custom design system, and elevated the organization's design maturity.

Accomplishments

  • Created a design system from scratch, cutting production time by 80%.

  • Delivered product modules including serviceability, boosting credit assessors’ efficiency by 60%.

  • Collaborated with clients like Qantas for tailored product business requirements.

  • Integrated the design process into the product lifecycle for quality and consistent deliverables.

  • Fostered a design-centric culture to elevate organizational design maturity through educational sessions.

  • Executed comprehensive research and developed user personas and customer journey maps to foster user empathy and drive informed decision-making within the business.

PRODUCT DESIGNER

Tiimely Home

Adelaide, Australia

Led human-centred design for PaaS and SaaS products through comprehensive research, established design processes, created a custom design system, and elevated the organization's design maturity.

Accomplishments

  • Created a design system from scratch, cutting production time by 80%.

  • Delivered product modules including serviceability, boosting credit assessors’ efficiency by 60%.

  • Collaborated with clients like Qantas for tailored product business requirements.

  • Integrated the design process into the product lifecycle for quality and consistent deliverables.

  • Fostered a design-centric culture to elevate organizational design maturity through educational sessions.

  • Executed comprehensive research and developed user personas and customer journey maps to foster user empathy and drive informed decision-making within the business.

PRODUCT DESIGNER

Tiimely Home

Adelaide, Australia

Led human-centred design for PaaS and SaaS products through comprehensive research, established design processes, created a custom design system, and elevated the organization's design maturity.

Accomplishments

  • Created a design system from scratch, cutting production time by 80%.

  • Delivered product modules including serviceability, boosting credit assessors’ efficiency by 60%.

  • Collaborated with clients like Qantas for tailored product business requirements.

  • Integrated the design process into the product lifecycle for quality and consistent deliverables.

  • Fostered a design-centric culture to elevate organizational design maturity through educational sessions.

  • Executed comprehensive research and developed user personas and customer journey maps to foster user empathy and drive informed decision-making within the business.

Jun 2020 - Jan 2022, Duration - 1 Year 8 Months

PRODUCT DESIGNER

GLOBAL LOGIC - HITACHI GROUP COMPANY

Delhi, India

Lead the experience design, developing user-centric solutions that were deployed successfully. developed the user interface and carried out user research and usability testing. developed processes, mentored cross-functional teams, and presented creative ideas that aided in corporate expansion.

Accomplishments

  • Delivered critical product modules through user research and usability testing for Hilti, Germany, including a Dashboard that played a pivotal role in the overall product.

  • Delivered a competitive Proof of Concept (POC) for VFS Global, outperforming other major IT companies and contributing to Global Logic's successful contract acquisition.

  • From inception, conducted research, collaborated, and designed market-ready products, for Hitachi ABB Power Grids.

  • Initiated and led the Design Academy, training employees from diverse teams, bridging the resource gap, and increasing employee satisfaction.

  • Researched AR, VR, and MR, pitching futuristic ideas to top management for POCs to meet future business growth.

PRODUCT DESIGNER

GLOBAL LOGIC - HITACHI GROUP COMPANY

Delhi, India

Lead the experience design, developing user-centric solutions that were deployed successfully. developed the user interface and carried out user research and usability testing. developed processes, mentored cross-functional teams, and presented creative ideas that aided in corporate expansion.

Accomplishments

  • Delivered critical product modules through user research and usability testing for Hilti, Germany, including a Dashboard that played a pivotal role in the overall product.

  • Delivered a competitive Proof of Concept (POC) for VFS Global, outperforming other major IT companies and contributing to Global Logic's successful contract acquisition.

  • From inception, conducted research, collaborated, and designed market-ready products, for Hitachi ABB Power Grids.

  • Initiated and led the Design Academy, training employees from diverse teams, bridging the resource gap, and increasing employee satisfaction.

  • Researched AR, VR, and MR, pitching futuristic ideas to top management for POCs to meet future business growth.

PRODUCT DESIGNER

GLOBAL LOGIC - HITACHI GROUP COMPANY

Delhi, India

Lead the experience design, developing user-centric solutions that were deployed successfully. developed the user interface and carried out user research and usability testing. developed processes, mentored cross-functional teams, and presented creative ideas that aided in corporate expansion.

Accomplishments

  • Delivered critical product modules through user research and usability testing for Hilti, Germany, including a Dashboard that played a pivotal role in the overall product.

  • Delivered a competitive Proof of Concept (POC) for VFS Global, outperforming other major IT companies and contributing to Global Logic's successful contract acquisition.

  • From inception, conducted research, collaborated, and designed market-ready products, for Hitachi ABB Power Grids.

  • Initiated and led the Design Academy, training employees from diverse teams, bridging the resource gap, and increasing employee satisfaction.

  • Researched AR, VR, and MR, pitching futuristic ideas to top management for POCs to meet future business growth.

Industries: Manufacturing, Energy, IT Consultancy

Industries: Manufacturing, Energy, IT Consultancy

Industries: Manufacturing, Energy, IT Consultancy

Clients: Hilti, VFS Global, Hitachi

Clients: Hilti, VFS Global, Hitachi

Clients: Hilti, VFS Global, Hitachi

Aug 2017 - Mar 2020, Duration - 2 Years 8 Months

Industry: Telecom

Industry: Telecom

Industry: Telecom

PRODUCT DESIGNER

Three Telecom

London, United Kingdom

Led experience design, conducted user research and testing, and created user-centric solutions. Established efficient processes, resolved escalations, and managed stakeholders to align outcomes with business goals. Developed a design system and pixel-perfect interfaces for high-quality visual experiences.

Accomplishments

  • Successfully delivered an omni-channel experience (Responsive web, Mobile app, Agent assist, and Retail store) for Three's large Pay as you go customer base, resulting in significantly improved customer experience, increased satisfaction, higher retention rates - Case Study.

  • Delivered checkout journey and reduced customer drop-off rate from 68% to 29% - Case Study.

  • Delivered Soft credit check feature as an alternative to hard credit checks, reducing customer frustration by avoiding credit blockages without device acquisition - Case Study.

  • Delivered ATK (Atomic toolkit), a design system and pattern library.

PRODUCT DESIGNER

Three Telecom

London, United Kingdom

Led experience design, conducted user research and testing, and created user-centric solutions. Established efficient processes, resolved escalations, and managed stakeholders to align outcomes with business goals. Developed a design system and pixel-perfect interfaces for high-quality visual experiences.

Accomplishments

  • Successfully delivered an omni-channel experience (Responsive web, Mobile app, Agent assist, and Retail store) for Three's large Pay as you go customer base, resulting in significantly improved customer experience, increased satisfaction, higher retention rates - Case Study.

  • Delivered checkout journey and reduced customer drop-off rate from 68% to 29% - Case Study.

  • Delivered Soft credit check feature as an alternative to hard credit checks, reducing customer frustration by avoiding credit blockages without device acquisition - Case Study.

  • Delivered ATK (Atomic toolkit), a design system and pattern library.

PRODUCT DESIGNER

Three Telecom

London, United Kingdom

Led experience design, conducted user research and testing, and created user-centric solutions. Established efficient processes, resolved escalations, and managed stakeholders to align outcomes with business goals. Developed a design system and pixel-perfect interfaces for high-quality visual experiences.

Accomplishments

  • Successfully delivered an omni-channel experience (Responsive web, Mobile app, Agent assist, and Retail store) for Three's large Pay as you go customer base, resulting in significantly improved customer experience, increased satisfaction, higher retention rates - Case Study.

  • Delivered checkout journey and reduced customer drop-off rate from 68% to 29% - Case Study.

  • Delivered Soft credit check feature as an alternative to hard credit checks, reducing customer frustration by avoiding credit blockages without device acquisition - Case Study.

  • Delivered ATK (Atomic toolkit), a design system and pattern library.

Apr 2016 - Aug 2017, Duration - 1 Year 5 Months

PROJECT MANAGER UX UI

TECH MAHINDRA

Noida, India

Worked in mobility department and delivered a wide range of design solutions for Mobile Apps, iPad Apps, Tablet Apps, and Web Apps.

Accomplishments

  • Delivered critical product modules through user research and usability testing for Hilti, Germany, including a Dashboard that played a pivotal role in the overall product.

  • Delivered a competitive Proof of Concept (POC) for VFS Global, outperforming other major IT companies and contributing to Global Logic's successful contract acquisition.

  • From inception, conducted research, collaborated, and designed market-ready products, for Hitachi ABB Power Grids.

  • Initiated and led the Design Academy, training employees from diverse teams, bridging the resource gap, and increasing employee satisfaction.

  • Researched AR, VR, and MR, pitching futuristic ideas to top management for POCs to meet future business growth.

PROJECT MANAGER UX UI

TECH MAHINDRA

Noida, India

Worked in mobility department and delivered a wide range of design solutions for Mobile Apps, iPad Apps, Tablet Apps, and Web Apps.

Accomplishments

  • Delivered critical product modules through user research and usability testing for Hilti, Germany, including a Dashboard that played a pivotal role in the overall product.

  • Delivered a competitive Proof of Concept (POC) for VFS Global, outperforming other major IT companies and contributing to Global Logic's successful contract acquisition.

  • From inception, conducted research, collaborated, and designed market-ready products, for Hitachi ABB Power Grids.

  • Initiated and led the Design Academy, training employees from diverse teams, bridging the resource gap, and increasing employee satisfaction.

  • Researched AR, VR, and MR, pitching futuristic ideas to top management for POCs to meet future business growth.

PROJECT MANAGER UX UI

TECH MAHINDRA

Noida, India

Worked in mobility department and delivered a wide range of design solutions for Mobile Apps, iPad Apps, Tablet Apps, and Web Apps.

Accomplishments

  • Delivered critical product modules through user research and usability testing for Hilti, Germany, including a Dashboard that played a pivotal role in the overall product.

  • Delivered a competitive Proof of Concept (POC) for VFS Global, outperforming other major IT companies and contributing to Global Logic's successful contract acquisition.

  • From inception, conducted research, collaborated, and designed market-ready products, for Hitachi ABB Power Grids.

  • Initiated and led the Design Academy, training employees from diverse teams, bridging the resource gap, and increasing employee satisfaction.

  • Researched AR, VR, and MR, pitching futuristic ideas to top management for POCs to meet future business growth.

Industries: Telecom, Automotive, IT Consultancy, Aviation,

People and culture

Industries: Telecom, Automotive, IT Consultancy, Aviation,

People and culture

Industries: Telecom, Automotive, IT Consultancy, Aviation,

People and culture

Clients:

  • Boral Australia

  • Melbourne Airport

  • British Telecom

  • Sunrise Telecom - Switzerland

  • Nissan - Japan

  • BMW

  • Tech Mahindra

Clients:

  • Boral Australia

  • Melbourne Airport

  • British Telecom

  • Sunrise Telecom - Switzerland

  • Nissan - Japan

  • BMW

  • Tech Mahindra

Clients:

  • Boral Australia

  • Melbourne Airport

  • British Telecom

  • Sunrise Telecom - Switzerland

  • Nissan - Japan

  • BMW

  • Tech Mahindra

Sep 2013 - Mar 2016, Duration - 2 Years 7 Months

Industry: Telecom

Industry: Telecom

Industry: Telecom

CONSULTANT UX UI

GENPACT

Gurugram, India

CONSULTANT UX UI

GENPACT

Gurugram, India

CONSULTANT UX UI

GENPACT

Gurugram, India

Jun 2010 - Aug 2013, Duration - 3 Years 3 Months

SENIOR GRAPHIC DESIGNER

DISHTV

Noida, India

SENIOR GRAPHIC DESIGNER

DISHTV

Noida, India

SENIOR GRAPHIC DESIGNER

DISHTV

Noida, India

Industries: Entertainment

Industries: Entertainment

Industries: Entertainment

May 2008 - Nov 2009, Duration - 1 Year 7 Months

Industry: Education

Industry: Education

Industry: Education

WEB MASTER

MIRANDA HOUSE - UNIVERSITY OF DELHI, DELHI, INDIA

Delhi, India

WEB MASTER

MIRANDA HOUSE - UNIVERSITY OF DELHI, DELHI, INDIA

Delhi, India

WEB MASTER

MIRANDA HOUSE - UNIVERSITY OF DELHI, DELHI, INDIA

Delhi, India

Hemant Kumar

UX, UI, Product Designer

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© 2025 Hemant Kumar. All rights reserved.

Hemant Kumar

UX, UI, Product Designer

Linkedin Logo

Let’s work together

Terms & Conditions

Privacy Policy

© 2025 Hemant Kumar. All rights reserved.

Hemant Kumar

UX, UI, Product Designer

Linkedin Logo

Let’s work together

Terms & Conditions

Privacy Policy

© 2025 Hemant Kumar. All rights reserved.